Refund Policy

Warranty

All products have a one-year limited replacement warranty from the date of purchase. You must provide a video of the issues, describe the problem, and what was the cause. We will then assess the validity of the claim, and act accordingly. Ultimately, we hold the final decision upon the cause of the issue, and the solution to the issue. Thereby reserving the right to determine whether the one-year limited replacement warranty is valid.

 

Refunds

Please be careful when placing your order. We do not accept change-of-mind refunds or change of mind canceling. Once you place your order it is final, as there are transaction and tax fees associated with your order which we as the merchant bear and cannot be reimbursed for. Once you have opened your order and used it cannot be refunded.

If we are unable to deliver to your country you will receive a full refund.

 

Exchanges

We do not allow change-of-mind exchanges or change-of-mind returns.

 

Cancellation Policy

Please be careful when placing your order. We can adjust your order if it has not been processed so please email ASAP, however, this is not a guarantee. Once you place your order it is final, as there are transaction and tax fees associated with your order which we as the merchant bear and cannot be reimbursed for. Such fees are a product of the credit card you use, such as Mastercard, Visa, and AMEX. PayPal is also subject to such fees.  Processing orders automatically allows for the fastest delivery possible, which at the cost of making cancellations not possible, is a net benefit to our customers. Therefore we cannot cancel your order after you place it.